버틀러리 제이엘

Hello; I wish you to be safe and well during pandemic. I want to know that I can reserve a room in your hotel for self quarantine or not ?

You can! There is no problem

hi, is this only for females?

Hello, Thank you for asking. Our accommodation that both men and women can use.

Hi, is this hotel for female only ?

Hello, Thank you for asking. There is an accommodation that both men and women can use.

Laundry service or laundromat available?

Hello, Thank you for asking. There is no laundry, If you would like to use washing machine, coin laundry is located nearby here. Thank you.

How far from Hongik Station?

Hello, Thank you for asking. It will take around 5minute from Hongik Station.

Do you have elevator ?

Hello, Thank you for asking. There is a elevator.

Hi do you provide iron?

Hello, Thank you for asking. we do not provide iron due to fire issue. Thank you.

Hi! We will be arriving at 7 AM in the morning. Is it possible if we place our baggage for a while before check in time? thanks.

Hello, Thank you for asking. Sure, If you let us know before arrive, we will provide you the locker information. But Kindly understand that our locker size is available for carry on size. Thank you.

hello, do you provide breakfast or room service? :)

Hello, Thank you for asking. Kindly understand that we are proceeding with non-face-to-face check in due to COVID-19 situation, So we don't provide breakfast or room service. :)

Hi, Do you have towel?

Hello, Thank you for asking. Sure, we will provide 2 towels one person.

My flight arrives very early in the morning. Can I leave my luggage in the morning and check in later in the afternoon?

Hello, Thank you for asking. Sure, No Problem. You can keep your luggage in the locker first, and then you can check in after 3pm. we provide you the locker information. But our locker size is available for carry on size. Thank you.

Can I add an extra bed in the room?

Hello, Thank you for asking. Kindly inform that all room is double room with 1 queen size bed. We couldn't help you to add 1 extra bed. If you want an extra bed, you have to reserve two rooms and use them separately. Thank you.

Can I leave the luggage here after check out? My flight is at night, please advice

Hello, Thank you for asking. After check out, If you would you like to keep your luggage, we provide you the locker information. But if the size of luggage is bigger than carry on size, it is not available. Thank you.

Do you need visa to book hotel? Or can you use cash to pay

We accept both. But we recommend to use credit card to pay in advance.

Hi, is there any two room available side by side? i’m planning to come on november 13 and check out by november 16

Hello, Thank you for asking. Yes, it's possible. You can make a reservation for Superior Double Room.

Hi can I check in at 10am? My flight is arriving at 650am and I need to reside in the accommodation immediately, until my PCR test is out.

Unfortunately, I cant guarantee Early Check-In. It totally depends on reservation status. But we will try our best to accommodate you. If you need guarantee, please make another reservation on previous day.

What is the max person allowed per room

Every room only can accommodates 2 people maximum

Can I book a room im 17 years old or do I have to be 18 and older?

In Korean age, you should be over 20!:))